Dylan Grow IT Support
CompTIA A+ certified. I help homes and small businesses fix slow PCs, Wi-Fi, printers, and weird tech headaches — without the runaround.
I fix tech without the attitude
CompTIA A+ tech in New Bern. I got tired of watching neighbors get ripped off. You get me — direct, honest, and I actually pick up.
Why I started
Too many neighbors getting overcharged for simple fixes. I cut out the corporate middleman — just honest IT, plain English, and I actually show up.
What you get
- Plain English. Zero jargon.
- Fixed right the first time.
- Text me direct. No ticket maze.
What I won't do
- Sell you stuff you don't need
- Hide behind acronyms
- Ghost you after payment
Dylan Grow
Verified proof, not just promises
CompTIA A+ Certified
Core 1 & Core 2 • Industry-standard IT technician certification. Verification available on Credly.
Pick a time that works
On-site in New Bern, Havelock, Jacksonville, and Morehead City. Remote support available anywhere in NC. Emergency? Call directly.
How it works
Call, text, or email — I respond in under 15 minutes during business hours.
30–60 min diagnostic, often free. I'll tell you exactly what's wrong and what it'll cost — before touching anything.
On-site or remote. You'll know what was done and why — no black box.
New Bern Weather
LiveWhat to expect
- ✓ 30–60 min diagnostic (often free)
- ✓ Clear pricing before I start
- ✓ On-site or secure remote session
Recent fixes & builds
Real problems from Eastern NC homes and small businesses.
Law Office Network Rescue
Replaced failing switch, segmented guest Wi-Fi, and set up automated backups. Zero downtime during business hours.
Restaurant POS Speed-Up
Diagnosed thermal throttling, cleaned, repasted, and migrated to SSD. Ticket times dropped 40%.
Home Office Mesh
Three-node Wi-Fi 6 mesh through 1920s plaster walls. Full coverage, backyard included.
How I can help
Home Support
Slow PCs, virus removal, printers, smart home, data transfer, backups.
Small Business
Workstations, Microsoft 365, networking, security, onboarding.
Emergency Help
Down internet, ransomware concerns, failed updates — call for priority.